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August 21, 2023
Grace Best-Devereux, executive adjuster, fine art and jewellery, and Aliette Fenton-Sharp, claims underwriting director
A focus on fine art claims: determining potential risk exposures

Even the most fragile objects of history are exposed to threat. The spate of activist attacks on fine art in major European museums, including Van Gogh’s “Sunflowers” and the Mona Lisa are a reminder that fine art claims are on the rise. In fact, whi…

August 21, 2023 by Grace Best-Devereux, executive adjuster, fine art and jewellery, and Aliette Fenton-Sharp, claims underwriting director
Blog
March 30, 2023
Talei Morgan
head of liability - Australia
Supermarket slip and fall incidents: navigating personal injury claims

An increasing number of advertisements have surfaced across some states in Australia for personal injury claims as a result of slip and fall incidents in supermarkets. A recent ACT Court of Appeal decision may explain this development. A look b…

March 30, 2023 by Talei Morgan, head of liability - Australia
Blog
March 24, 2023
Carol ETCHEBARNE
managing director, France
Turning challenges into opportunity: What’s next for the French insurance and claims management industry?

Read the French version. Collectively, we are facing a cocktail of events — from a pandemic to the war in Europe and most recently, inflation. These circumstances have created a unique crisis in France that has not been experienced in nearly t…

March 24, 2023 by Carol ETCHEBARNE, managing director, France
Blog
March 07, 2023
Nigel Lambert
liability technical and audit manager
Property disrepair claims – An awakening

The UK media have extensively reported on the issue of mould caused by property disrepair following the death of Awaab Ishak. The Coroner issued a Regulation 28: report to prevent further deaths to The Department for Levelling Up, Housing and Communi…

March 07, 2023 by Nigel Lambert, liability technical and audit manager
Blog
December 09, 2022
Milly Karlsen - team leader, motor accident, Norway
New year, new e-scooter liability rules and regulations

Read this in Norwegian. Electric scooters (or e-scooters) have become increasingly popular. Several commercial operators have established themselves — in cities and residential areas — as a method of transportation that can be rented usi…

December 09, 2022 by Milly Karlsen - team leader, motor accident, Norway
Blog
August 30, 2022
Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
The rise of e-scooters and electric vehicles: What does it mean for the claims industry?

As transportation technology progresses, issues of safety, fraud and liability will need continuous monitoring to match the changing landscape. Electric scooters (or e-scooters) are now a familiar sight on UK streets but are new enough that safety an…

August 30, 2022 by Laura Horrocks, ‪head of fraud data and insight and Chris Frechette, vice president, liability practice
Blog
August 18, 2022
Max Koonce
chief claims officer
Kick off to WCI 2022

The Workers’ Compensation Institute (WCI) will celebrate the 76th Annual Workers’ Compensation Educational Conference and the 33rd Safety & Health Conference in Orlando, Florida August 21-24. An array of stakeholders representing all facets of the in…

August 18, 2022 by Max Koonce, chief claims officer
Blog
June 22, 2022
Mandy Yousif
director, investigation services
Tagged or flagged: social media investigations

Social media platforms have emerged as a powerful tool for communication in recent decades. Considering the volume of data collected daily, it’s no surprise they have also become a useful source for researchers and investigators working on various in…

June 22, 2022 by Mandy Yousif, director, investigation services
Blog
October 05, 2021
Gary Gardner, BA CIP
Senior vice president, national sales
Canadian conversations: 3 challenges facing companies

As we kick off the RIMS Canada conference, we’re provided an opportunity to reflect on key claims trends. But with these opportunities comes challenges for many companies. Understanding what’s at play can help organizations operate more effectively a…

October 05, 2021 by Gary Gardner, BA CIP , Senior vice president, national sales
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